Human Resources (HR)
HR Operations and Employee Records
Maintain reliable employee records and control who can access them.
DigitalVerse Academy
Learning and Development Programs
Link workplace training to an observable performance goal.
HR Associate
View enrollment options- Study format
- 10 text lessons
- Flexible schedule
- Learn at your own pace
- Practical work
- Portfolio project
- Credential
- Completion certificate
What you’ll learn
- Link workplace training to an observable performance goal.
- Create and verify a training plan and scored practice exercise.
- Explain your decisions in a job interview.
Tools and workflows · Training needs surveys and evaluation rubrics
Course syllabus
10 lessons and a 30-question multiple-choice assessment.
Lessons 1–5
- Learn the core method
- Work through a case
- Connect the skill to the role
- Use a role-specific workflow
- Practice with workplace tools
Lessons 6–10
- Handle a realistic exception
- Check the quality of your work
- Build the portfolio project
- Assess and present your project
- Prepare for a job interview
Portfolio project
What you’ll build · training plan and scored practice exercise
A support team needs to improve escalation notes sent to engineering
Use the case workbook to practice with fictional inputs, compare your decisions with a worked review, and record the evidence behind your project.
Certificate of completion
Complete all 10 lessons and score at least 24 out of 30 on the final assessment to earn a DigitalVerse Studio certificate of completion.
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