Software Development
Unit and Integration Testing for Inventory Systems
Use isolated tests for decisions and integration tests for behavior across system boundaries. Practice with a stock ledger with a sale, a return and one duplicate event.
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Website Development
Content and Search Visibility for Local Business Websites
Write descriptive page titles, headings and internal links that match the page purpose. Practice with a homepage, two service entries and a quote form.
Human Resources (HR)
HR Reporting and Metrics for Employee Onboarding
Define the population and time window before calculating an operational measure. Practice with three fictional hires and one delayed equipment delivery.
Proposal Development
Review Comments and Corrections for Federal IT Support Proposals
Prioritize issues by impact and verify each correction against the actual draft. Practice with a draft response, a service-level table and a changed page limit.
Cleared Recruitment
Pipeline Stage Definitions for IT Support Hiring
Define entry and exit criteria and track unique candidates in each requisition. Practice with a job brief, four fictional profiles and one self-reported eligibility claim.
Finance
Cost and Margin Analysis for Service Business Finance
Define revenue, relevant cost and the calculation used for the margin. Practice with three projects with billed revenue, variable costs and one overdue invoice.
Sales
B2B Prospecting · Break work into milestones
Practice how to break work into milestones for b2b prospecting using a worked example and a case exercise.
Marketing
Email Marketing · Set acceptance criteria
Practice how to set acceptance criteria for email marketing using a worked example and a case exercise.
Technology
Product Analytics · Set acceptance criteria
Practice how to set acceptance criteria for product analytics using a worked example and a case exercise.
Design
Graphic Design Projects · Set acceptance criteria
Practice how to set acceptance criteria for graphic design projects using a worked example and a case exercise.
AI & Data
Generative AI Workflows · Set acceptance criteria
Practice how to set acceptance criteria for generative ai workflows using a worked example and a case exercise.
Operations
Project Management · Set acceptance criteria
Practice how to set acceptance criteria for project management using a worked example and a case exercise.
Software Development
Debugging and Observability for Inventory Systems
Reproduce the issue, trace the request through each stage and record the first point where behavior differs. Practice with a stock ledger with a sale, a return and one duplicate event.
Website Development
Browser Testing and Regression Checks for Local Business Websites
Write test steps around user outcomes and record environment details when a result differs. Practice with a homepage, two service entries and a quote form.
Human Resources (HR)
Exception Handling and Handoffs for Employee Onboarding
Record the exception, impact, evidence and person authorized to make the next decision. Practice with three fictional hires and one delayed equipment delivery.
Proposal Development
Risk and Dependency Planning for Federal IT Support Proposals
Document the trigger, likely impact, response and owner for a proposal or delivery risk. Practice with a draft response, a service-level table and a changed page limit.
Cleared Recruitment
Delay Reporting and Escalation for IT Support Hiring
Measure time in stage and route blockers to the person authorized to act. Practice with a job brief, four fictional profiles and one self-reported eligibility claim.
Finance
Financial Controls and Exceptions for Service Business Finance
Specify the control, evidence it produces and the process for an unresolved exception. Practice with three projects with billed revenue, variable costs and one overdue invoice.
Sales
B2B Prospecting · Set acceptance criteria
Practice how to set acceptance criteria for b2b prospecting using a worked example and a case exercise.
Marketing
Email Marketing · Map the current workflow
Practice how to map the current workflow for email marketing using a worked example and a case exercise.
Technology
Product Analytics · Map the current workflow
Practice how to map the current workflow for product analytics using a worked example and a case exercise.
Design
Graphic Design Projects · Map the current workflow
Practice how to map the current workflow for graphic design projects using a worked example and a case exercise.
AI & Data
Generative AI Workflows · Map the current workflow
Practice how to map the current workflow for generative ai workflows using a worked example and a case exercise.
Operations
Project Management · Map the current workflow
Practice how to map the current workflow for project management using a worked example and a case exercise.