Software Development
Retries and Duplicate Events for Learning Progress Systems
Use a stable event or request identifier to recognize previously handled work. Practice with two learners, three lessons and one repeated completion event.
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Website Development
Keyboard Navigation for Nonprofit Websites
Follow the main visitor journey using keyboard controls and inspect focus at each step. Practice with two events, a full event and a short sign-up form.
Human Resources (HR)
Scheduling and Escalation for Internal Mobility Programs
Work backward from milestones and specify how overdue or blocked work is escalated. Practice with two fictional roles and four anonymized applications.
Proposal Development
Past Performance Evidence for Software Delivery Proposals
Choose completed work based on documented relevance to the request and verify factual claims. Practice with three milestones, an integration dependency and one open assumption.
Cleared Recruitment
Recruiting Data Minimization for Multi-role Hiring Programs
Collect only the information needed at the current stage and restrict access to the approved audience. Practice with three roles, ten anonymized records and two stalled handoffs.
Finance
Forecasting and Sensitivity for Small Business Cash Flow
Project a base case from explicit drivers and test what happens when an assumption changes. Practice with two expected receipts, a supplier bill and a delayed customer payment.
Sales
Discovery Calls · Set acceptance criteria
Practice how to set acceptance criteria for discovery calls using a worked example and a case exercise.
Marketing
Content Marketing · Map the current workflow
Practice how to map the current workflow for content marketing using a worked example and a case exercise.
Technology
Cloud Support · Map the current workflow
Practice how to map the current workflow for cloud support using a worked example and a case exercise.
Design
UX Research · Map the current workflow
Practice how to map the current workflow for ux research using a worked example and a case exercise.
AI & Data
SQL & Power BI Reporting · Map the current workflow
Practice how to map the current workflow for sql & power bi reporting using a worked example and a case exercise.
Operations
Customer Support · Map the current workflow
Practice how to map the current workflow for customer support using a worked example and a case exercise.
Software Development
SQL Queries and Reconciliation for Learning Progress Systems
Define the grain of a query and reconcile its output against known fixture totals. Practice with two learners, three lessons and one repeated completion event.
Website Development
Web Performance for Nonprofit Websites
Measure a repeatable baseline, identify the largest cost and retest one change at a time. Practice with two events, a full event and a short sign-up form.
Human Resources (HR)
Communication Templates for Internal Mobility Programs
Write task-specific messages with a clear action, deadline and channel for questions. Practice with two fictional roles and four anonymized applications.
Proposal Development
Pricing Inputs and Assumptions for Software Delivery Proposals
Identify estimate drivers and reconcile quantities between technical and pricing documents. Practice with three milestones, an integration dependency and one open assumption.
Cleared Recruitment
Scheduling and Candidate Updates for Multi-role Hiring Programs
Offer time windows, confirm the time zone and communicate the next step without sharing restricted details. Practice with three roles, ten anonymized records and two stalled handoffs.
Finance
Cash Flow Scheduling for Small Business Cash Flow
Start from opening cash, list dated inflows and outflows, and calculate closing cash. Practice with two expected receipts, a supplier bill and a delayed customer payment.
Sales
Discovery Calls · Map the current workflow
Practice how to map the current workflow for discovery calls using a worked example and a case exercise.
Marketing
Content Marketing · Find bottlenecks
Practice how to find bottlenecks for content marketing using a worked example and a case exercise.
Technology
Cloud Support · Find bottlenecks
Practice how to find bottlenecks for cloud support using a worked example and a case exercise.
Design
UX Research · Find bottlenecks
Practice how to find bottlenecks for ux research using a worked example and a case exercise.
AI & Data
SQL & Power BI Reporting · Find bottlenecks
Practice how to find bottlenecks for sql & power bi reporting using a worked example and a case exercise.
Operations
Customer Support · Find bottlenecks
Practice how to find bottlenecks for customer support using a worked example and a case exercise.