Software Development
Code Review and Release Readiness for Support Ticket Systems
Review changes against requirements and run the affected checks before release. Practice with five tickets including a missing owner and one unknown priority.
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Website Development
Website Launch and Maintenance for Education Websites
Verify public routes, form behavior and monitoring before publishing a change. Practice with six sample courses, three categories and one empty search.
Human Resources (HR)
Pilot Review and Improvement for Employee Training Programs
Test the workflow on a small sample and revise it using observed outcomes. Practice with three fictional practice tickets and two scored samples.
Proposal Development
Final Submission Checks for Training Services Proposals
Inspect the final package against current instructions and record confirmation when the simulated submission is complete. Practice with two learner cohorts, a schedule and three learning outcomes.
Cleared Recruitment
Handoff Quality Review for Program Management Hiring
Review recruiting handoffs for relevant evidence, open decisions and appropriate handling of records. Practice with three fictional work histories and one availability conflict.
Finance
Management Reporting for Project Budgeting
Summarize key movements, explain the drivers and state which results are provisional. Practice with four cost lines, a revised estimate and an approved scope change.
Sales
Discovery Calls · Map stakeholders
Practice how to map stakeholders for discovery calls using a worked example and a case exercise.
Marketing
Content Marketing · Write interview questions
Practice how to write interview questions for content marketing using a worked example and a case exercise.
Technology
Cloud Support · Write interview questions
Practice how to write interview questions for cloud support using a worked example and a case exercise.
Design
UX Research · Write interview questions
Practice how to write interview questions for ux research using a worked example and a case exercise.
AI & Data
SQL & Power BI Reporting · Write interview questions
Practice how to write interview questions for sql & power bi reporting using a worked example and a case exercise.
Operations
Customer Support · Write interview questions
Practice how to write interview questions for customer support using a worked example and a case exercise.
Software Development
Requirements and Acceptance Tests for Learning Progress Systems
Translate a requirement into observable inputs, outputs and edge cases. Practice with two learners, three lessons and one repeated completion event.
Website Development
Information Architecture for Nonprofit Websites
Group content by visitor tasks and label navigation with terms users can recognize. Practice with two events, a full event and a short sign-up form.
Human Resources (HR)
Process Mapping for Internal Mobility Programs
Identify the trigger, actor, action and handoff for each step in the workflow. Practice with two fictional roles and four anonymized applications.
Proposal Development
Solicitation Intake and Bid Review for Software Delivery Proposals
Capture the objective, deadline, mandatory conditions and decisions before assigning work. Practice with three milestones, an integration dependency and one open assumption.
Cleared Recruitment
Job Intake and Requirements for Multi-role Hiring Programs
Confirm the role skills, work conditions and authorized owner of any security-related verification. Practice with three roles, ten anonymized records and two stalled handoffs.
Finance
Transaction Classification for Small Business Cash Flow
Identify the economic event and assign a consistent account based on supporting evidence. Practice with two expected receipts, a supplier bill and a delayed customer payment.
Sales
Discovery Calls · Write interview questions
Practice how to write interview questions for discovery calls using a worked example and a case exercise.
Marketing
Content Marketing · Sample the right cases
Practice how to sample the right cases for content marketing using a worked example and a case exercise.
Technology
Cloud Support · Sample the right cases
Practice how to sample the right cases for cloud support using a worked example and a case exercise.
Design
UX Research · Sample the right cases
Practice how to sample the right cases for ux research using a worked example and a case exercise.
AI & Data
SQL & Power BI Reporting · Sample the right cases
Practice how to sample the right cases for sql & power bi reporting using a worked example and a case exercise.
Operations
Customer Support · Sample the right cases
Practice how to sample the right cases for customer support using a worked example and a case exercise.