Software DevelopmentCode Review and Release Readiness for Support Ticket Systems
Software Developer
Review changes against requirements and run the affected checks before release. Practice with five tickets including a missing owner and one unknown priority.
10 lessons · Portfolio project
Website DevelopmentWebsite Launch and Maintenance for Education Websites
Web Developer
Verify public routes, form behavior and monitoring before publishing a change. Practice with six sample courses, three categories and one empty search.
10 lessons · Portfolio project
Human Resources (HR)Pilot Review and Improvement for Employee Training Programs
HR Operations Specialist
Test the workflow on a small sample and revise it using observed outcomes. Practice with three fictional practice tickets and two scored samples.
10 lessons · Portfolio project
Proposal DevelopmentFinal Submission Checks for Training Services Proposals
Proposal Specialist
Inspect the final package against current instructions and record confirmation when the simulated submission is complete. Practice with two learner cohorts, a schedule and three learning outcomes.
10 lessons · Portfolio project
Cleared RecruitmentHandoff Quality Review for Program Management Hiring
Cleared Talent Recruiter
Review recruiting handoffs for relevant evidence, open decisions and appropriate handling of records. Practice with three fictional work histories and one availability conflict.
10 lessons · Portfolio project
FinanceManagement Reporting for Project Budgeting
Finance Analyst
Summarize key movements, explain the drivers and state which results are provisional. Practice with four cost lines, a revised estimate and an approved scope change.
10 lessons · Portfolio project
SalesDiscovery Calls · Map stakeholders
Business Development Representative
Practice how to map stakeholders for discovery calls using a worked example and a case exercise.
10 lessons · Portfolio project
MarketingContent Marketing · Write interview questions
Content Marketing Specialist
Practice how to write interview questions for content marketing using a worked example and a case exercise.
10 lessons · Portfolio project
TechnologyCloud Support · Write interview questions
Cloud Support Associate
Practice how to write interview questions for cloud support using a worked example and a case exercise.
10 lessons · Portfolio project
DesignUX Research · Write interview questions
UX Researcher
Practice how to write interview questions for ux research using a worked example and a case exercise.
10 lessons · Portfolio project
AI & DataSQL & Power BI Reporting · Write interview questions
Business Intelligence Analyst
Practice how to write interview questions for sql & power bi reporting using a worked example and a case exercise.
10 lessons · Portfolio project
OperationsCustomer Support · Write interview questions
Customer Support Specialist
Practice how to write interview questions for customer support using a worked example and a case exercise.
10 lessons · Portfolio project
Software DevelopmentRequirements and Acceptance Tests for Learning Progress Systems
Software Developer
Translate a requirement into observable inputs, outputs and edge cases. Practice with two learners, three lessons and one repeated completion event.
10 lessons · Portfolio project
Website DevelopmentInformation Architecture for Nonprofit Websites
Web Developer
Group content by visitor tasks and label navigation with terms users can recognize. Practice with two events, a full event and a short sign-up form.
10 lessons · Portfolio project
Human Resources (HR)Process Mapping for Internal Mobility Programs
HR Operations Specialist
Identify the trigger, actor, action and handoff for each step in the workflow. Practice with two fictional roles and four anonymized applications.
10 lessons · Portfolio project
Proposal DevelopmentSolicitation Intake and Bid Review for Software Delivery Proposals
Proposal Specialist
Capture the objective, deadline, mandatory conditions and decisions before assigning work. Practice with three milestones, an integration dependency and one open assumption.
10 lessons · Portfolio project
Cleared RecruitmentJob Intake and Requirements for Multi-role Hiring Programs
Cleared Talent Recruiter
Confirm the role skills, work conditions and authorized owner of any security-related verification. Practice with three roles, ten anonymized records and two stalled handoffs.
10 lessons · Portfolio project
FinanceTransaction Classification for Small Business Cash Flow
Finance Analyst
Identify the economic event and assign a consistent account based on supporting evidence. Practice with two expected receipts, a supplier bill and a delayed customer payment.
10 lessons · Portfolio project
SalesDiscovery Calls · Write interview questions
Business Development Representative
Practice how to write interview questions for discovery calls using a worked example and a case exercise.
10 lessons · Portfolio project
MarketingContent Marketing · Sample the right cases
Content Marketing Specialist
Practice how to sample the right cases for content marketing using a worked example and a case exercise.
10 lessons · Portfolio project
TechnologyCloud Support · Sample the right cases
Cloud Support Associate
Practice how to sample the right cases for cloud support using a worked example and a case exercise.
10 lessons · Portfolio project
DesignUX Research · Sample the right cases
UX Researcher
Practice how to sample the right cases for ux research using a worked example and a case exercise.
10 lessons · Portfolio project
AI & DataSQL & Power BI Reporting · Sample the right cases
Business Intelligence Analyst
Practice how to sample the right cases for sql & power bi reporting using a worked example and a case exercise.
10 lessons · Portfolio project
OperationsCustomer Support · Sample the right cases
Customer Support Specialist
Practice how to sample the right cases for customer support using a worked example and a case exercise.
10 lessons · Portfolio project