Software DevelopmentData Modeling and Relationships for Support Ticket Systems
Software Developer
Choose stable identifiers and represent relationships with explicit keys. Practice with five tickets including a missing owner and one unknown priority.
10 lessons · Portfolio project
Website DevelopmentSemantic HTML for Education Websites
Web Developer
Use headings and landmarks to communicate page structure and choose native elements for controls. Practice with six sample courses, three categories and one empty search.
10 lessons · Portfolio project
Human Resources (HR)Role and Responsibility Design for Employee Training Programs
HR Operations Specialist
Name the person responsible for each activity and identify who can approve exceptions. Practice with three fictional practice tickets and two scored samples.
10 lessons · Portfolio project
Proposal DevelopmentCompliance Matrix Development for Training Services Proposals
Proposal Specialist
Create one traceable row per actionable requirement and link it to a response location. Practice with two learner cohorts, a schedule and three learning outcomes.
10 lessons · Portfolio project
Cleared RecruitmentSkills-based Sourcing for Program Management Hiring
Cleared Talent Recruiter
Use public role-related signals and document which evidence supports each technical requirement. Practice with three fictional work histories and one availability conflict.
10 lessons · Portfolio project
FinanceAccruals and Cash Timing for Project Budgeting
Finance Analyst
Record when the economic activity occurs and separately track when cash moves. Practice with four cost lines, a revised estimate and an approved scope change.
10 lessons · Portfolio project
SalesB2B Prospecting · Write a status update
Sales Development Representative
Practice how to write a status update for b2b prospecting using a worked example and a case exercise.
10 lessons · Portfolio project
MarketingEmail Marketing · Handle scope changes
Email Marketing Specialist
Practice how to handle scope changes for email marketing using a worked example and a case exercise.
10 lessons · Portfolio project
TechnologyProduct Analytics · Handle scope changes
Product Analyst
Practice how to handle scope changes for product analytics using a worked example and a case exercise.
10 lessons · Portfolio project
DesignGraphic Design Projects · Handle scope changes
Digital Designer
Practice how to handle scope changes for graphic design projects using a worked example and a case exercise.
10 lessons · Portfolio project
AI & DataGenerative AI Workflows · Handle scope changes
Generative AI Workflow Specialist
Practice how to handle scope changes for generative ai workflows using a worked example and a case exercise.
10 lessons · Portfolio project
OperationsProject Management · Handle scope changes
Project Coordinator
Practice how to handle scope changes for project management using a worked example and a case exercise.
10 lessons · Portfolio project
Software DevelopmentInput Validation and Error Handling for Support Ticket Systems
Software Developer
Validate at the boundary and return a clear error before changing state. Practice with five tickets including a missing owner and one unknown priority.
10 lessons · Portfolio project
Website DevelopmentResponsive Layouts for Education Websites
Web Developer
Start with a narrow layout and let content determine where a breakpoint is needed. Practice with six sample courses, three categories and one empty search.
10 lessons · Portfolio project
Human Resources (HR)Data Quality and Verification for Employee Training Programs
HR Operations Specialist
Identify the source of record and reconcile discrepancies using a stable identifier. Practice with three fictional practice tickets and two scored samples.
10 lessons · Portfolio project
Proposal DevelopmentAmendment and Version Control for Training Services Proposals
Proposal Specialist
Review new instructions against the baseline and record what changed, who owns it and where to update the response. Practice with two learner cohorts, a schedule and three learning outcomes.
10 lessons · Portfolio project
Cleared RecruitmentCandidate Outreach for Program Management Hiring
Cleared Talent Recruiter
Explain the public role and next step using the minimum information needed for the first contact. Practice with three fictional work histories and one availability conflict.
10 lessons · Portfolio project
FinanceLedger and Bank Reconciliation for Project Budgeting
Finance Analyst
Match reference, amount and date, then document timing differences and discrepancies. Practice with four cost lines, a revised estimate and an approved scope change.
10 lessons · Portfolio project
SalesB2B Prospecting · Handle scope changes
Sales Development Representative
Practice how to handle scope changes for b2b prospecting using a worked example and a case exercise.
10 lessons · Portfolio project
MarketingEmail Marketing · Run a retrospective
Email Marketing Specialist
Practice how to run a retrospective for email marketing using a worked example and a case exercise.
10 lessons · Portfolio project
TechnologyProduct Analytics · Run a retrospective
Product Analyst
Practice how to run a retrospective for product analytics using a worked example and a case exercise.
10 lessons · Portfolio project
DesignGraphic Design Projects · Run a retrospective
Digital Designer
Practice how to run a retrospective for graphic design projects using a worked example and a case exercise.
10 lessons · Portfolio project
AI & DataGenerative AI Workflows · Run a retrospective
Generative AI Workflow Specialist
Practice how to run a retrospective for generative ai workflows using a worked example and a case exercise.
10 lessons · Portfolio project
OperationsProject Management · Run a retrospective
Project Coordinator
Practice how to run a retrospective for project management using a worked example and a case exercise.
10 lessons · Portfolio project