DigitalVerse Studio · Sales
Cold Calling for Beginners
Prepare a prospect list, open a sales conversation, handle common objections, and book a qualified next step.
Role focus · Sales Development Representative
What you'll learn
- Build a focused prospect list
- Handle common objections and qualify a next step
- Prepare a mock call and outreach playbook for interviews
Tools and workflows · Call scripts, CRM and outreach scorecards
Course syllabus
10 lessons and a 30-question multiple-choice assessment
- Build your call listLocked
- Open the conversationLocked
- Respond to objectionsLocked
- Qualify and agree on a next stepLocked
- Research a buyer and choose a triggerLocked
- Ask discovery questions and listenLocked
- Write voicemail and follow-up messagesLocked
- Track call outcomes in a CRMLocked
- Build your portfolio call playbookLocked
- Practice an SDR interview role-playLocked
- Final assessment 30 multiple-choice questions · Pass with 24/30. Opens after all 10 lessons are complete. Locked
- Certificate of completion Earn your DigitalVerse Studio certificate by passing the final assessment. Locked
Portfolio project and certificate
Build a cold outreach playbook and mock call recording you can discuss in job interviews.
Lessons include practice tasks, worked answers you can reveal after trying the exercise, and checks you can use to review your own work. Projects use fictional cases and are self-assessed.
Complete all 10 lessons and score at least 24 out of 30 on the final assessment to earn a DigitalVerse Studio certificate of completion.